Privacy Policy

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Effective Date: 8/26/2026 Last Updated: 8/26/2026

Tall City Exteriors, LLC ("Tall City Exteriors," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at tallcityexteriors.com (the "Site"), contact us, or otherwise interact with our business.

By using the Site or providing us with information, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect Information You Provide to Us

We may collect personal information you voluntarily provide when you:

• Fill out a contact form, request an estimate, or request a consultation
• Call, text, email, or otherwise communicate with us
• Sign up for updates, promotions, or newsletters
• Leave a review or testimonial

This information may include your name, mailing or property address, phone number, email address, and details about the project or service you are inquiring about.

Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect certain information about your device and usage, including:

• IP address, browser type, and device type
• Pages visited, time spent on the Site, and referring/exit pages
• Approximate geographic location (based on IP address)
• Cookies and similar tracking technologies (see Section 4)

Information from Third Parties

We may receive information about you from third parties, such as:

• Google Business Profile, Nextdoor, Facebook, or other platforms where you interact with us
• Lead generation or advertising platforms (e.g., Google Local Services Ads)
• Analytics providers

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries, provide estimates, and schedule services
• Communicate with you about your project, appointments, or account
• Operate, maintain, and improve the Site and our services
• Send marketing communications, where permitted (you may opt out at any time)
• Analyze Site usage and improve our advertising and SEO performance
• Comply with legal obligations and protect our legal rights
• Prevent fraud and ensure the security of our Site and business operations

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers who perform functions on our behalf (e.g., website hosting, scheduling software, email/SMS communication tools, analytics providers, advertising platforms)
• Business partners or subcontractors as needed to complete a requested service
• Legal and regulatory authorities, when required by law, subpoena, or legal process, or to protect our rights, property, or safety
• Successors, in the event of a merger, acquisition, or sale of business assets

4. Cookies and Tracking Technologies

The Site may use cookies, pixels, and similar technologies to:

• Remember your preferences
• Understand how visitors use the Site
• Support advertising and remarketing campaigns (e.g., Google Ads, Meta/Facebook Ads)

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Site.

5. Your Choices and Rights

• Marketing communications: You may opt out of promotional emails or texts at any time by following the unsubscribe instructions included, or by contacting us directly.
• Do Not Call/Text: If you no longer wish to be contacted by phone or text, let us know and we will update our records.
• Access/Correction: You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.

Depending on your state of residence, you may have additional rights under applicable state privacy laws. To exercise any rights, contact us using the information in Section 9.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

The Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can delete it.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:

Tall City Exteriors, LLC
10204 FM 307
Midland, TX 79706

Phone: 432-279-1900
Email: alex@tallcityexteriors.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the updated Policy.